I don't usually provide reviews, but I had to for our tankless water heater replacement project.

The salesman (Brian Doucette) provided great information, answered all of our questions and returned our phone calls promptly even a few weeks later to answer more questions while we were still making our decision. We were very happy with that part of the experience.

We were even happier with the installation team (Mike and Bo) and the experience. showed up on-time and did a GREAT job. They were obviously very knowledgeable and concerned that the job got done efficiently and correctly. It was also very apparent that they wanted us to be happy with not only the water heater, but also with the way the installation looked both inside and outside of the house. They also were able to answer all of our questions and took the time to do so.

This is the first time doing business with SCR, but I won't hesitate to call them again when and if needed. My only concern is that perhaps nobody else can live up to the reputation and high bar set by Mike, and Bo!

Thanks SCR!

Our water heater went out on Thursday evening and SCR helped us out on Friday morning! Scott and Shane were hard workers and very knowledgeable. We are happy with SCR and really appreciate that they squeezed us into their schedule right away!

Mike and his crew were great. They installed a mini-split system with two units in our lake cabin. Also installed a Nest thermostat. They were on time, professional, and very personable. We know that we are gong to love the A/C next summer! Kudos

Mike and his crew arrived on-time and did a fantastic and thorough job installing a mini split in my 100 year old house. SCR came highly recommended by my nephew who is in the HVAC business near the cities. Mike and his team did not disappoint! Thank you.

What great service here. I did a repair to my shower and found it was leaking through the wall like crazy on Sunday. They called bright and early as promised and had someone to me in minutes. Not even this crazy snowstorm slowed them down. He got right to work and made a change on the fly per our request. Tremendous service at a great rate.

On 1/7/2022 we woke up to -33 degrees. We had an installation of a split system air conditioning/heat pump system at our home scheduled as we were looking for a second heating source. I had every intention of canceling due to the weather but shortly before 8a.m. the installation team of Mike and Chris showed up at our home. They stated they wanted to go ahead and do the I installation regardless of the weather. I told them they could come in as much as they needed to keep warm. Mike and Chris were two very personable men, very professional and did a great installation job in horribly cold weather. I am very satisfied with the product they installed after the first week. Mike and Chris get an A+ in my book and thanks to Brian for figuring out what we needed at a reasonable price.

We had our furnace replaced by SCR. They were responsible and timely. They took care to place drop cloths on our carpeted steps. Before they left Mike made sure we knew how to operate the new thermostat, and made sure we were happy with his service. Thank you to the staff at SCR especially Mike and Reba who were here doing the install.

SCR Northern is an absolute fantastic company to work with. I have been having issues with my furnace dating back February, 2019. Each time I called they came out to address the issues ASAP.

All of the techs are extremely knowledgeable and friendly. Tammy, who handles the majority of the calls, is also amazing to work with. From helping with payments to staying on top of handling our furnace issues, I am very pleased and impressed.

Our furnace ended up needing to be replaced, which they were able to send an employee to give us a quote immediately on a Monday and per request I needed the furnace installed immediately. They were out two days later to install. Both techs were very polite, clean and did an excellent job. They explained our new thermostat to us and even helped us get the app on our phones for carrier and walked us through it. We are very happy! Keep up the great work. I would absolutely recommend SCR Northern for all heating and cooling issues and installs at your home!

We had some toilet issues and called for a potential fix. As it wasn't an emergency we were scheduled for the following week. Derek was right on time in our scheduled window and was friendly, polite and did a great job. He tried a repair and determined we'd need a replacement. He gave me such great knowledge on what to look for, stay away from and gave my non-plumber self full confidence to purchase a replacement toilet without any issue. We came back for the new install and was right on time, polite as always and did a great job. He made sure all was straight and even gave me tips as our particular toilet can be finicky so he made sure I understood why it was different and how to mitigate any of the usual issues with it. Price was nothing unexpected and for the service and and quality we'll definitely use them again. Highly recommend.

AC & Furnace check .....Chris did a great job! He was friendly, thorough, honest, and he explained things well!!
Thank you Chris!!